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General & support
Account questions, billing issues, feature requests, anything else.
Typical response: 1 business day
Enterprise & sales
101+ domains, custom SLA, on-prem, volume discounts, dedicated support.
Typical response: Same business day
Security disclosures
Found a vulnerability? Please disclose responsibly — we acknowledge fast.
Typical response: Within 24 hours
Privacy & data requests
GDPR / CCPA access, export, correction, deletion, or general privacy questions.
Typical response: Within 30 days (statutory)
Legal
Questions about our terms, contracts, DPAs, or compliance documentation.
Typical response: 2 business days
Legal entity & mailing address
Artificial Systems SRL
Oradea Citadel, Building I
Oradea, Bihor County
Romania
Trade register: J2024001677058 · VAT: RO42509655
Full legal notice: /legal/imprint