Team & permissions
Invite people into your DomainCare organization, choose what each of them can do, and switch between organizations you belong to.
Team & permissions
A DomainCare organization can hold as many people as you like. Each person gets a role that decides what they can do.
Adding people never changes your bill. DomainCare charges per domain, not per person — there is no seat limit and no per-user fee on any plan.
Invite someone
Go to Settings → Team, enter their email address, pick a role, and send the invite. They get a link, sign in (or create an account), and land in your organization.
Only owners and admins can invite people.
A pending invite can be resent or cancelled from the same page before it is accepted.
Resending re-sends the same link and extends its expiry — useful if the first email was lost or the invite has already timed out. It does not invalidate the original link. To make a link stop working, cancel the invitation and send a new one.
Roles
| Role | Billing | Manage people | Domains | Incidents & re-checks |
|---|---|---|---|---|
| Owner | Yes | Yes | Full, including delete | Yes |
| Admin | View only | Yes | Full, including delete | Yes |
| Member | No | No | Add, edit, re-check | Yes |
| Viewer | No | No | Read only | No |
A few rules worth knowing:
- Only an owner can create or change another owner. An admin cannot promote someone (including themselves) to owner, because owner carries billing access.
- An organization always keeps at least one owner. The last owner cannot be removed or demoted — promote someone else first.
- You cannot change or remove your own membership. Ask another owner.
- Viewer really is read-only. A viewer cannot acknowledge an incident or trigger a re-check — a re-check runs a real probe and records a result, so it counts as a change, not a read.
- Member cannot delete a domain. Deleting a domain also deletes its check history, and that cannot be undone from the interface.
Choosing a role
- Someone who runs the domains day to day → Member.
- A colleague who should also manage people and settings → Admin.
- A client or stakeholder who should see status but change nothing → Viewer.
- Someone who needs to handle the subscription → Owner.
Belonging to more than one organization
If you are a member of several organizations, an Active organization selector appears at the top of Settings → Team. Switching changes what the whole app shows — domains, alerts, dashboard, and billing all follow the organization you have selected.
If you only belong to one organization, which is the case for most accounts, the selector is not shown.
What everyone can see today
Right now every member of an organization can see all of its domains. The role decides what they can do, not which domains they can reach.
Per-domain access — giving one person visibility into a specific subset of your domains — is being built next. If you are evaluating DomainCare because you need to show a client only their own domain, that capability is not ready yet.